Wednesday, May 15, 2024

Boca Chamber Honors Hospitality Stars at Inaugural Luncheon

We’re all used to the big fancy galas where wealthy philanthropists routinely thank each other for donations or good works or both. And this is well deserved.

But what about all the “little people?” The worker bees, the behind-the-scenes employees who keep everything running, the back of the house types who make the front of the house look good.

Well, this year the Boca Chamber, in an effort led by Barb Cambia, head of its tourism committee (with significant support from the Chamber’s Sarah Pearson), pulled out all the stops and celebrated a few everyday heroes in the hospitality industry.

The inaugural Platinum Service Awards Luncheon was presented by Cheney Brothers Inc. at the Boca West Country Club this week on Oct. 25. Its whole aim was to shine a spotlight on Boca Raton’s hospitality stars. Co-chaired by Matthew Linderman, President, COO, and General Manager of Boca West Country Club, and George Petrocelli, Director of Catering at The Boca Raton, the ceremony honored hourly professionals who have exemplified outstanding service in the hospitality industry.

The ceremony recognized nominees and winners across various categories from country clubs and hotels in Boca Raton, lauding their commitment to excellence in customer service. Troy McLellan, CEO and President of the Boca Chamber, commended the awardees, stating, “Today, we celebrate the unsung heroes of our hospitality industry. Their dedication, skill, and unwavering service are the backbone of Boca Raton’s reputation as a premier destination to live, work, learn, and play.”

Winners of this year’s hospitality awards

The program was emceed by Ashley Glass, morning anchor and journalist for WPTV, an NBC affiliate. It also featured Ron Wichowski, Vice President of Operations of Dimension Hospitality, Lauren Dwen, a Lynn University hospitality student, and Byron Russell, CEO of Cheney Brothers Inc.

It was an event Cambia, who spent years in the hospitality industry, had been dreaming about since 2017—and no one was more proud of its winners than she was. Congratulations to all who were recognized and to Barb Cambia who had the brilliant idea to do it.

So here they are:

Country Club Award Winners:

Front of House (Food & Beverage): Susan Shaw, Lead Server, Royal Palm Yacht & Country Club

Culinary: Alcinor Charlite, Line Cook, Boca Lago Golf & Country Club

Golf/Tennis: Anthony Sileo, Guest Attendant, Boca Grove

Heart of House (Food and Beverage): Toto Jeanty, Dishwasher, Boca Grove

Housekeeping: Robertino Lucian Petre, Housekeeping Supervisor, Boca West Country Club

Member Services: Al Yehia, Security Personnel, The Polo Club

Fitness/Spa/Recreation: Maria Veronica Lynch, Wellness Attendant, Royal Palm Yacht & Country Club

Hotel Award Winners:

Front of House & Culinary: Milorad Adasevic, Server, Waterstone Resort and Marina

Engineering/Maintenance: Osvaldo Mendez, Engineering Supervisor, Boca Raton Marriott at Boca Center

Housekeeping: Gladys Des Auguste, Housekeeper, The Boca Raton

Guest Services: George Johnson, Bellman, Waterstone Resort and Marina

Gladys Des Auguste accepting best overall award

The highlight of the event was the announcement of the overall winner of the Platinum Service Awards Luncheon. Gladys Des Auguste, Housekeeper at The Boca Raton, underscoring her exceptional 40-year commitment to service excellence. Originally from Haiti, Ms. Des Auguste was lauded by her colleagues for her tremendous work ethic and unshakeable optimism.

Marie Speed
Marie Speed
Marie Speed is group editor of all JES publications, including Boca Raton, Delray Beach, Worth Avenue, Mizner’s Dream and the annual publication for the Boca Raton Chamber of Commerce. She also oversees editorial operations of the company’s Salt Lake City magazines. Her community involvement has ranged from work with the Boca Raton Chamber of Commerce to a longtime board member position at Caridad Center. She is also on the George Snow Scholarship Fund review committee. She is a past officer of the Florida Magazine Association and a member of Class XVII of Leadership Florida. In her spare time, Marie enjoys South Florida’s natural world through hiking and kayaking, and she is an avid reader and an enthusiastic cook.

Related Articles

Latest Articles