Sunday, December 3, 2023

The 561 Face of Mortgage Lending

CrossCountry Mortgage, LLC

Ryan Brandenburger

An early education in delivering the highest level of customer service while working in the hospitality industry during college paved the way for Ryan Brandenburger’s success in the mortgage business. After obtaining his real estate license in 2002 and his mortgage broker license in 2003, Ryan put his knowledge and people-pleasing demeanor to work, providing FHA, Conventional, Jumbo and VA financing for both residential and commercial lending at CrossCountry Mortgage.

“Customer service is key. In the mortgage business, we do not control the products, but we can control the process and how we treat our clients,” Ryan explains. “Being a part of the process when people are buying a home, their most prized possession, is one of the most rewarding things about my job.”

With 17 years of experience, working his way from the loan originator to owner of a mortgage company and branch manager, Ryan is focused on three components he attributes to his success: “First, I explain every detail of the home loan to my customer. I stay on track throughout every step of the process, and make sure they get to the closing table as quickly as possible. Second, I am always looking to expand my relationships with real estate agents, financial planners and home builders. Whether they are new in the business or seasoned, we intertwine with them to navigate through the products and process. And of course, my staff. I wouldn’t be where I am today without the amazing people I get to work with every day,” he says.



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